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Contact Us

The Fastest Way To Have Most Questions Answered by emailing us at customerservice@crayoncastles.com or rene@crayoncastles.com Via Email you can submit your questions and we can answer them 24 hours a day, 7 days a week. This is the best way to contact us for the quickest response.
If you have a special question and need to speak with one of our customer service representatives or designers please call us at 713-498-4313 Angie Prejean, Co-Owner/Lead Designer ( Monday - Friday 9-6pm CST). If we are unavailable please leave a message and we will return your call.
You can fax your questions to us at 281-491-4010 (24 hours a day/7 days a week.)
However, if you have more specific questions, please see below.
Order and Shipping Department (orders should always be in writing and placed through our website shoppping cart or via fax at 281-491-4010 or mailed to us at our address below)
Please email us by customerservice@crayoncastles.com or faxing us at 281-491-4010.
Product Questions
Please email us by customerservice@crayoncastles.com or faxing us at 281-491-4010.
Fabric Samples: Email request to customerservice@crayoncastles.com (Be sure to include the fabric you need a sample of and your shipping address) You can also fax your request to us at 281-491-4010.
Website Questions
Please email us by customerservice@crayoncastles.com or faxing us at 281-491-4010.
Designer Questions
Please email us by rene@crayoncastles.com or faxing us at 281-491-4010. We can design your window treatments and assist you with a total room design (Furniture, Walls, Rugs, Window Treatments, Bedding, etc.) Many of our clients hire us when their new home is being built and we assist them in every aspect of creating a beautiful one of a kind dream home. Email us if you would like for us to assist you at rene@crayoncastles.com
Mailing address:
Crayon Castles, LLC
P.O. Box 3149
Sugar Land, TX 77487
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